I just got a call from someone wanting a background check. I had been referred this by another investigator that knows us, and knows that we are very skilled at conducting background searches.
Background checks however is something we do not specialize in. We are very happy to conduct background checks as part of an investigation that does include our specialty, surveillance.
Did I just turn this guy away? No.
Did I take his case, knowing there are other investigators who specialize in background checks? No
What did I do?
I took his name and number. Called another investigator locally that loves to do background checks, and is an expert at it. Discussed the guys needs with the other investigator, and had him call the guy back. All of this of course with the callers permission and request to do so.
We do not try to be the best at everything. We are the best at surveillance. We however want to help anyone we can. If you call for something that is not our specialty, we will put you in contact with the right investigator for the job. Our concern is making sure you get the help you need, whatever that help may be.
We are the best at surveillance. For whatever you need that we are not the best, we will help you locate the best.