Most attorneys are in the profession because they want to help people. Along the way though, they can become jaded. People don't tend to like attorneys, and never like the expensive of having to hire an attorney. Don't think attorneys aren't aware of this, because they are.
If you have an attorney that seems insensitive, try thinking about the situation from his point of view. If he sees that you sincerely value his help, he will be more likley to sincerely want to help you.
If your attorney is just a jerk, then consider hiring a different attorney. There are a lot of great ones out there. I would even be happy to referr you.
Just be sure that you are being nice to your attorney. If not, don't be surprised when they aren't nice to you.
Attorneys deal with unhappy people every day. Just like you, they need a pat on the back every once in a while. Despite popular opinion "Attorneys are people too"