I am very proud to say that repeat business is our second highest source of work. Our #1 source of work is referral business. Usually referred to us from past clients.
Our agency has spent a fortune in advertising in the past. We are trimming the ad budget way down. We could not do it with out the clients that use us again, and the ones that referr us.
To our loyal customers, and friends thank you so very much.
Repeat clients are the sole source of my business at this moment so without them I would be going no where fast. Thankfully I have been blessed with repeat clients and referrals. It is really a compliment to us in this profession when someone calls back.
Posted by: Dawn-All Things Legal Investigations | January 30, 2009 at 03:57 PM
I agree! Someone who knows what you do and do good, and is happy with your service is very likely to be a "repeat client".
Although it's true that one shouldn't stop searching for new clients, it's much easier to get a job/assignment from a repeat client than from a brand new client. Takes lesser persuasion and time!
Posted by: kelly | February 08, 2009 at 02:28 PM